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At Aljahan, we aim to provide you with a seamless shopping experience and fast delivery of your orders. Please read our shipping policy for detailed information about the shipping process:
All orders are processed within 2-3 business days. Please allow up to 10 working days for delivery, depending on your location. Delivery times may vary during peak seasons or due to unforeseen circumstances.
Shipping charges are determined based on the courier service fees for the delivery location. The exact shipping cost will be calculated and displayed at checkout before you complete your purchase.
We offer shipping across Pakistan, including all major cities and towns. We do not currently offer international shipping.
Once your order has been dispatched, you will receive an email or SMS with your tracking number, allowing you to track your order until it arrives at your doorstep.
If you experience any issues with your delivery (e.g., delays, incorrect addresses, missing items), please contact our customer service team at [insert email] or [insert phone number] immediately. We will work to resolve the issue as quickly as possible.
Our courier partners will make a maximum of 2 delivery attempts. If delivery fails on both attempts, your order will be returned to us, and additional shipping charges may apply for re-shipment.
We are unable to deliver to certain remote areas. If your location is not covered by our courier services, we will inform you before processing your order.
We reserve the right to update or change this Shipping Policy at any time. Any changes will be reflected on this page, and the revised policy will be effective immediately.
If you have any questions regarding shipping or need assistance with your order, please contact our customer service team:
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